Terms and Conditions for Hosterlo
Last Updated: April 4, 2025
1. Acceptance of Terms
By accessing or using any services provided by Hosterlo (“Hosterlo,” “we,” “us,” or “our”), including but not limited to our website (www.hosterlo.com), hosting services, domain registration, and any related products or services (collectively, the “Services”), you (“you,” “the User,” or “the Customer”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use our Services.
2. Account Registration and Use
2.1. Eligibility: You must be at least 18 years of age or the legal age of majority in your jurisdiction to register for and use our Services. By registering, you represent and warrant that you meet this requirement.
2.2. Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
2.3. Account Security: You agree to notify Hosterlo immediately of any unauthorized access to or use of your account. Hosterlo will not be liable for any loss or damage arising from your failure to comply with this section.
3. Services Provided
3.1. Hosting Services: Hosterlo provides various hosting plans with different features and resource allocations. The specific details of your hosting plan will be outlined in your order confirmation and are subject to change at Hosterlo’s discretion with reasonable notice.
3.2. Domain Registration: Hosterlo offers domain name registration services. Your registration and use of a domain name are also subject to the rules and regulations of the relevant domain name registry. Hosterlo does not guarantee the availability of any particular domain name.
3.3. Other Services: Hosterlo may offer additional services, such as website builders, SSL certificates, and support services. The terms and conditions specific to these services will be provided separately or incorporated herein.
3.4. Service Modifications: Hosterlo reserves the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.
4. Fees and Payments
4.1. Fees: You agree to pay the fees for the Services you purchase as outlined on our website or in your order confirmation. All fees are stated in Pakistani Rupees (PKR) unless otherwise specified.
4.2. Billing Cycle: Services are typically billed on a monthly, quarterly, semi-annual, or annual basis, depending on the plan you choose. You will be billed in advance for the entire billing cycle.
4.3. Payment Methods: You agree to provide a valid payment method and authorize Hosterlo to charge the applicable fees to your chosen payment method.
4.4. Late Payments: If your payment is overdue, Hosterlo may suspend or terminate your Services without notice. Late payment interest may be charged at a rate of [Specify Rate]% per month or the maximum rate permitted by law.
4.5. Price Changes: Hosterlo reserves the right to change its fees at any time. We will provide you with reasonable notice of any price changes.
4.6. Refunds: Our refund policy is outlined separately on our website [Link to Refund Policy if applicable]. Please refer to that policy for details on eligibility for refunds.
5. Acceptable Use Policy
You agree to use our Services in accordance with our Acceptable Use Policy (“AUP”), which is incorporated by reference into these Terms. The AUP outlines prohibited activities and content and is available on our website [Link to AUP if applicable]. You are solely responsible for all content hosted on or transmitted through our Services.
6. Intellectual Property
6.1. Hosterlo Content: All content included in or made available through our Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hosterlo or its licensors and is protected by copyright, trademarks, and other intellectual property laws.
6.2. Your Content: You retain ownership of any content you upload or submit to our Services (“Your Content”). By using our Services, you grant Hosterlo a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display Your Content solely for the purpose of providing the Services to you.
7. Data Responsibility and Backup
7.1. Your Data Responsibility: You are solely responsible for the creation, storage, and security of your data hosted on our servers. This includes but is not limited to website files, databases, emails, and any other content.
7.2. No Liability for Data Loss: Hosterlo takes commercially reasonable measures to maintain the integrity and availability of our servers. However, we are not responsible for any loss or corruption of your data due to server crashes, hardware failures, software malfunctions, security breaches, human error, or any other unforeseen circumstances. Your use of our Services is at your own risk regarding data loss.
7.3. Optional Backup Services: Hosterlo may offer optional backup services for an additional fee, allowing you to create and store backups of your data on a daily or other periodic basis as offered in your chosen plan or as an add-on service. It is your responsibility to subscribe to and utilize these backup services if you require regular data backups.
7.4. Your Responsibility to Backup: Even if Hosterlo offers backup services, it is strongly recommended that you independently back up your data to a location not controlled by Hosterlo to ensure its availability in the event of a service disruption or data loss.
8. Termination
8.1. Termination by You: You may terminate your account and Services at any time by following the cancellation procedures outlined on our website. No refunds will be provided for unused portions of prepaid services unless explicitly stated in our refund policy.
8.2. Termination by Hosterlo: Hosterlo may terminate your account and these Terms at any time, with or without cause, upon reasonable notice. However, Hosterlo may terminate your account immediately without notice if you breach these Terms, our AUP, or engage in any illegal or harmful activity.
8.3. Effects of Termination: Upon termination, your right to use the Services will immediately cease. Hosterlo may delete Your Content from its servers without any obligation to provide you with a copy. Any outstanding fees will become immediately due and payable.
9. Data Retrieval Upon Termination
9.1. No Client Data Download by Hosterlo: For security and operational reasons, Hosterlo does not provide the service of downloading or transferring client data on your behalf at any point, including upon termination of your Services.
9.2. Your Responsibility for Data Migration: If you wish to retain your data upon termination of your Services, it is your sole responsibility to ensure that you have made adequate backups and have transferred your data to an alternative provider or your own storage solution before the termination date.
9.3. Data Deletion After Termination: Upon termination of your account, Hosterlo reserves the right to permanently delete Your Content from its servers in accordance with Section 8.3 of these Terms. We will not be liable for any failure to retrieve your data if you have not backed it up and migrated it prior to termination.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. HOSTERLO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOSTERLO, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF HOSTERLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HOSTERLO’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO HOSTERLO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
12. Indemnification
You agree to indemnify, defend, and hold harmless Hosterlo, its affiliates, directors, officers, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of or misuse of the Services; (b) Your Content; (c) your violation of these Terms or our AUP; or (d) your violation of any rights of a third party.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Lahore, Punjab, Pakistan.
14. Entire Agreement
These Terms, together with our Privacy Policy [Link to Privacy Policy if applicable] and AUP [Link to AUP if applicable], constitute the entire agreement between you and Hosterlo regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
16. Waiver
No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Hosterlo. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17. Assignment
You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Hosterlo. Hosterlo may assign or transfer its rights and obligations under these Terms at any time without your consent.
18. Contact Us
If you have any questions about these Terms, please contact us at:
support@hosterlo.com
+447426473676
19. Changes to These Terms
Hosterlo reserves the right to modify these Terms at any time. We will provide you with reasonable notice of any material changes by posting the updated Terms on our website or by other means. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates or changes.
Please ensure you replace the bracketed information above with your specific details and links. It is strongly recommended to consult with legal counsel in Lahore, Punjab, Pakistan, to ensure these Terms and Conditions fully comply with all applicable local laws and regulations.