FAQ CENTER

Frequently Asked Questions

Have questions about Hosterlo's Rs. 1,150/mo Website Launch Bundle, WordPress compatibility, custom email setup, or premium Premium AI Writer integration? Find detailed answers below or contact support.

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ACCORDION

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Find your topic: the Launch Bundle, cloud hosting, domain search, business emails, or AI bonuses.

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Note the Disclaimers

Pay attention to eligibility terms (like eligible .com domain rules or AI credentials requirements).

Contact Support

Still need details? Use the WhatsApp link or ticket portal for instant direct help from our team.

TRANSPARENCY

Clear, Honest Policies

We believe hosting should be simple. We don't hide additional costs or trap you in automated support loops. Here are the core values we guarantee to all Hosterlo customers.

Our Service Standards:

check_circle No hidden billing fees
check_circle Flat Rs. 1,150/mo launch price
check_circle Free .com domain (1st year)
check_circle Free AutoSSL installation
check_circle 24/7 human technical support
check_circle 30-day money-back guarantee

No "Free Hosting" Confusions

We never advertise "free hosting" to mislead users. Hosterlo is a paid, premium service priced at Rs. 1,150/mo. The bundle includes valuable free assets: a .com domain, SSL, email mailboxes, setup guidance, and a Premium AI Writer Access.

Trademark Disclaimers

Hosterlo's Premium AI Writer bonus is a client promotion requiring valid Gmail details, and Hosterlo is not officially affiliated with Google.

PRICING PLAN

Simple Yearly Plan

Get everything you need in one flat package to launch your website with confidence.

Best Value

Website Launch Bundle

Complete package including setup guidance, WhatsApp support, hosting, and domain.

$4.08 / year

check WhatsApp support team
check Setup guidance support
check Premium cloud web hosting
check Free .com domain registration
check Free SSL certificate security
check Custom business emails
check Pre-installed WordPress
check Premium AI Writer Access

Get Premium Plan

Domain offer applies to eligible .com registrations for the first year. Premium AI Writer Access requires valid Gmail details. Renewal terms may apply. All third-party trademarks are properties of their respective owners. Hosterlo is an independent provider.

COMPLETE FAQ

Complete FAQ List

Find immediate answers to all questions.

Category: The Launch Bundle

What is Hosterlo's Website Launch Bundle? expand_more

It is an all-in-one package designed to help beginners and businesses launch their websites. Instead of buying hosting, domain names, SSL, business email, and setup support separately, Hosterlo bundles them into one transparent plan for Rs. 1,150/mo.

What is included in the Rs. 1,150/mo price? expand_more

The Rs. 1,150/mo price includes: 1 year of high-speed cloud web hosting, a free .com domain name, a free SSL certificate, professional business email mailboxes, WordPress pre-installed setup, 24/7 technical support, direct WhatsApp support, and a Premium AI Writer premium AI bonus for 18 months.

Are there any hidden setup fees? expand_more

No. The price is flat and transparent. There are no surprise setup fees, no forced add-on upgrade requirements at checkout, and no fees for basic email or SSL setups.

Category: Hosting & Tech

Is WordPress hosting optimized on Hosterlo? expand_more

Yes. Our hosting is optimized for WordPress using LiteSpeed enterprise server configurations, NVMe SSD storage, and pre-configured caching layers to ensure your WordPress site loads fast.

Who backs Hosterlo's hosting network infrastructure? expand_more

Hosterlo runs on Digioverse's global infrastructure network. This partnership allows us to deliver certified Tier IV datacenter redundancy, high-speed fiber routing, and advanced DDoS scrubbing layers to all customers.

Is there a money-back guarantee? expand_more

Yes. We offer a 30-day money-back guarantee on all hosting purchases. If you are not completely satisfied with our service within the first 30 days, contact support for a full refund (excluding domain registration fees).

Is Hosterlo a registered company? expand_more

Yes, Hosterlo is a legally registered LLC company. We operate with full transparency and are committed to adhering to all legal and regulatory standards in the industry.

Category: Domains & SSL

Do I really get a free .com domain name? expand_more

Yes. A standard .com domain registration is included for free for the first year with the Rs. 1,150/mo Website Launch Bundle purchase.

How does the domain renewal work after the first year? expand_more

Your domain name will renew at standard registrar renewal pricing after the first year. Domain renewal terms, settings, and pricing are visible within your client billing portal.

Can I transfer my existing domain to Hosterlo? expand_more

Yes. You can either transfer your domain registrar management to Hosterlo, or keep your domain at your current registrar and point the A/NS records to your Hosterlo cloud server.

Is SSL certificate security included? expand_more

Yes. All plans include free Let's Encrypt AutoSSL support. Your domain and subdomains are secured automatically with active HTTPS padlock protections, which auto-renew every 90 days.

Category: Emails & Support

How do I create a custom business email address? expand_more

You can easily create and manage email addresses matching your domain (e.g. info@yourdomain.com) through the "Email Accounts" tool inside your cPanel hosting dashboard.

What support channels are available? expand_more

We offer multiple direct support channels: Priority WhatsApp Chat (+92 3394437730) for fast answers, email support (support@hosterlo.com), and the Client Portal billing and ticket system.

How fast does your support team respond? expand_more

We respond to most WhatsApp chat queries in under 15 minutes. Contact form submissions and portal tickets are reviewed and answered within 2 to 4 hours.

Do you help migrate my website from another host? expand_more

Yes. We provide complete website migration assistance. Our migration engineers can help move your database, files, and mailboxes safely with zero downtime.

Category: Premium AI Writer Bonus

How do I activate the Premium AI Writer bonus? expand_more

After subscribing to the Website Launch Bundle, message our support desk with your active Gmail address. Our team will verify eligibility and activate your 18 months premium AI access within 24 hours.

Are there specific eligibility terms for the Premium AI Writer Access? expand_more

The promotion requires an active Google account (Gmail details). Hosterlo is not Google, is not officially affiliated with Google, and the promotion is subject to Google's activation terms.

Ready to Launch Your Website?

Get hosting, free .com domain, SSL, business email, setup guidance, WhatsApp support, and Premium AI Writer Access for 18 months.

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