Privacy Policy
Last Updated: September 25, 2025
At Hosterlo LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you use our services, we may collect the following information:
- Account Information: Name, email address, phone number, billing address.
- Payment Details: Processed securely via third-party payment gateways (Stripe, PayPal, Skrill). We do not store full credit card details.
- Service Usage Data: IP address, login activity, domain registrations, hosting usage.
- Support Communication: Emails, tickets, or chat conversations with our support team.
2. How We Use Your Information
We use your information to:
- Provide and manage hosting, domain, and related services.
- Process payments and issue invoices.
- Communicate service updates, promotions, and security notices.
- Detect and prevent fraud, abuse, or illegal activities.
- Comply with legal and regulatory obligations.
3. Data Sharing & Third Parties
We do not sell or trade your personal data. However, we may share limited data with:
- Payment Processors (Stripe, PayPal, Skrill) to process transactions.
- Domain Registrars & ICANN to register/renew domains.
- Service Partners (e.g., SSL providers, email hosting) to deliver add-on services.
- Legal Authorities when required by law or to prevent fraud.
4. Cookies & Tracking
We use cookies to improve your browsing experience and remember your preferences. You may disable cookies in your browser, but some features may not work properly.
5. Data Security
- All sensitive information is encrypted during transmission (HTTPS/SSL).
- Access to customer data is restricted to authorized personnel only.
- We regularly monitor and update our systems for security compliance.
6. Data Retention
- We retain account and billing information as long as your account is active.
- After cancellation, some records may be retained for tax, billing, and legal purposes.
7. Your Rights
You have the right to:
- Request access to your personal data.
- Request corrections to inaccurate data.
- Request deletion of your personal data (subject to legal requirements).
- Opt out of marketing communications at any time.
8. International Users
If you access our services from outside the United States, you acknowledge that your data may be transferred and processed in the United States.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For privacy-related questions, please contact us at: