Create a Business Email in cPanel (2026 Guide)
Creating a professional business email address (e.g., info@yourbusiness.com) is one of the easiest ways to build instant credibility with clients. Using a free email provider like Gmail or Yahoo for commercial operations looks unprofessional and can trigger spam filters.
Step 1: Access the Email Accounts Interface in cPanel
Log in to your hosting account control panel (cPanel). In the search bar at the top, type "Email" and click on the Email Accounts link. This dashboard is where you can create, modify, and delete mailboxes on your domain name.
Step 2: Add a New Custom Domain Email
On the Email Accounts page, click the blue + Create button on the right-hand side. Complete the following parameters:
- Domain: Select the domain name from the dropdown.
- Username: Type your preferred address (e.g.,
info,sales, or your name). - Password: Generate a secure, high-entropy password.
- Storage Space: Set a mailbox storage quota or select Unlimited.
Step 3: Setup Webmail and Email Clients
Once created, you can access your email immediately using Roundcube Webmail by clicking Check Email. If you want to connect the account to Outlook, Apple Mail, or Gmail on your phone, click Connect Devices to copy your Secure SSL/TLS settings (IMAP/SMTP configuration details).
Pro-Tip: Always use secure SSL settings (typically incoming port 993 for IMAP, and outgoing port 465 for SMTP) to keep your communications encrypted.
Frequently Asked Questions
Can I use cPanel webmail for free?
Yes! Roundcube is built directly into cPanel and is free of charge. Hosterlo hosting includes unlimited mailboxes for free in its $59/year Website Launch Bundle.
What are the IMAP and SMTP ports?
For secure SSL/TLS connections, IMAP incoming port is 993 and SMTP outgoing port is 465. Non-SSL connections are not recommended.