Refund Policy for Hosterlo

Effective Date: [1-1-2024]

Thank you for choosing Hosterlo as your domain and hosting provider. We strive to provide excellent services to all our customers. If you are not entirely satisfied with your purchase, we’re here to help.

Refund Period: Our refund policy lasts for 60 days from the date of purchase. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Eligibility for Refund: To be eligible for a refund, your request must meet the following criteria:

  1. Your refund request must be made within the 60-day refund period.
  2. The service for which you are requesting a refund must not have been used excessively or in violation of our Terms of Service.
  3. You must provide proof of purchase or account information to verify the transaction.

Refund Process: To request a refund, please contact our customer support team at [contact email or phone number]. Provide your account details and reason for the refund request. We will review your request and respond within a reasonable timeframe.

If your refund request is approved, the refund will be processed to the original method of payment within 7-10 business days.

Late or Missing Refunds: If you haven’t received a refund yet, please first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at [contact email or phone number] for further assistance.

Changes to This Policy: Hosterlo reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

Contact Us: If you have any questions about this refund policy, please contact us at [contact email or phone number].

Thank you for choosing Hosterlo.

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